Questions
Before you send one
Will my friend know it was me?
Not from the call. It’s placed from Smackagram’s own number, never yours, and nothing in the call points back to you. What you do with the video afterwards is up to you.
Do I get to hear it before it’s sent?
Yes. On a standard Smack you preview and approve the finished audio, and then you press the button that places the call — nothing dials until you do. Auto-Smack is the one exception: you approve the setup in advance and the roast is written after the final whistle, so there’s nothing to preview until it has already gone.
What does it cost?
Smacks come in packs, starting at $4.99. The exact price is shown before checkout, and there’s no subscription to sign up for.
Who can I send one to?
Someone you actually know, who is 18 or over, on a US or Canadian number. This is personal entertainment between adults with a real relationship — not advertising, not a stranger, and not anyone you’re trying to genuinely upset.
The call itself
When does the call actually go out?
Between 8 AM and 10 PM in your friend’s local time. Schedule one outside that window and it waits for the next opening.
What if they don’t pick up?
The Smack goes straight back onto your balance — you don’t pay for a call that didn’t land. We email you a link so you can send it again without building it from scratch, and your Locker shows what happened to it.
What if it goes to voicemail?
It plays, and it counts as delivered — as far as the phone network is concerned, a voicemail box that answers and takes the audio is a completed call. We can’t promise a Smack reaches a live person rather than a recording, but your Locker tells you which one it was.
How many Smacks can one person get?
At most 3 to the same number in any 24 hours. That cap sits on the number, not on your account — it counts every Smack from every customer, so nobody gets buried by a group chat all having the same idea.
What comes back to you
What is a Smack Card?
It’s your Smack as a vertical video: Smacky’s call plays over a Smackagram card, so it opens with a play button and runs right inside a text thread instead of making anyone tap a link. You get one on every completed Smack — whether Smacky called your friend or you sent it yourself.
Can I see whether it actually landed?
Yes. Every Smack you send sits in your Locker marked with what happened to it — Answered, Voicemail or No answer — alongside the recording and the Smack Card.
Do you record their reaction?
No. Smackagram doesn’t record, store, or give anyone access to a recipient’s voice or reaction. The only audio that comes back is Smacky’s side of it.
What’s the difference between Friendly and Brutal?
Friendly — Sharp, but clean. No swearing. Brutal — Everything Smacky has. Explicit language is on the table. You choose before anything is sent.
What Smacky will and won’t do
Does Smacky use real players and real scores?
For pro sports and soccer, yes — real box scores, real results, real player names. College is deliberately different: those Smacks go after the team, the school, the coach and the scoreboard, and never build the joke around a student by name.
Can I use this to promote something?
No. Smack Calls are personal, non-commercial entertainment only — no advertising, telemarketing, soliciting, fundraising or political outreach, and nothing intended to harass, threaten, deceive or cause real distress.
How does someone stop getting these?
They fill in the form at smackagram.com/opt-out, or email support@smackagram.com. No account needed. The block is permanent, it applies across every Smackagram customer, and no customer can override it.
